Who is Utilita?
Utilita is a medium-sized energy supplier in Great Britain, specialising in the provision of prepaid gas and electricity services. They emerged in the early noughties as an alternative to traditional energy suppliers, in large part due to their innovative solutions tailored to households and businesses that preferred to manage their energy using prepayment meters.
Their mission was to give British customers a fairer deal for their energy while providing them top-notch service. Becoming the first company in Great Britain to install a domestic smart meter back in 2005 underscored their mission and is a testament to their commitment to consumer-orientated energy provision.
Through its business arm, Utilita Business Energy, launched in 2016, the company delivers a range of services, including gas and electricity supply, energy management solutions, and consultancy services, catering to the diverse needs of small, medium, and large enterprises.
Bill Bullen, Utilita’s founder, wanted to give Britain’s businesses a fairer deal when he launched back in 2003. Today, Utilita Business Energy serves over 20,000 businesses across the UK, assisting them with reducing their energy bills and meeting their sustainability targets.
What services does Utilita provide?
Utilita Business Energy provides a range of services designed to meet the diverse needs of businesses. These include:
Pay-as-you-go meters
Utilita specializes in smart pay-as-you-go metering, which allows businesses to manage their energy consumption and costs more effectively by topping up their meter as needed. This can be particularly useful for businesses that prefer to control their energy spending in real-time.Fixed-rate plans
Alongside their pay-as-you-go options, Utilita also offers fixed-rate electricity and gas plans, providing price stability and predictability for businesses that prefer long-term budgeting.Energy management solutions
Utilita provides businesses with tools and advice to help them monitor and reduce their energy consumption, including access to their My Utilita Business portal for detailed usage data and tips on efficiency.Dedicated support
Utilita offers its business customers a range of support services via phone, email, live chat, social media, and in person with an energy expert at one of their high street ‘Energy Hubs’.
Utilita also has a scheme to help businesses with bad credit ratings. If they make an advance payment and keep their account up to date for a maximum of six months, Utilita will refund them the advance payment.
Utilita Fuel Mix
Utilita’s Fuel Mix for the 2022/2023 Tax year is as follows:
| Energy Source | Utilita Mix | National Average |
|---|---|---|
| Natural Gas | 74% | 39% |
| Renewables | 12% | 41% |
| Nuclear | 2% | 14% |
| Coal | 7% | 3% |
| Other Fuels | 6% | 3% |
Prefer to visualise?
Utilita is committed to becoming a net zero business by 2030.
How to cancel Utilita Business Energy
If you have a fixed rate business energy deal with Utilita, you are obligated to fulfil the terms of the contract until its last day. If you wish to leave early, you will be subject to a termination fee of 20% of your monthly price multiplied by the number of months remaining in your fixed term contract.
You must ensure your payments are up to date before cancelling a fixed-term contract and provide Utilita with 30 days or more notice.
For more information, check Utilita Business Energy’s terms here.
How to contact Utilita Business Energy
Utilita Business Energy can be contacted at:
Email - businessenergy@utilita.co.uk
Phone - 0333 015 6662.
Online – Fill out their form online here.