Who is EDF?
EDF, in its current iteration, was formed in 2002 when French state-owned utility provider, Électricité de France, bought Seeboard plc, London Electricity plc, and SWEB Energy plc.
Over the years, EDF Energy expanded its operations through further acquisitions and investments. It acquired British Energy in 2009, significantly increasing its presence in the UK's nuclear power sector. British Energy operated several nuclear power stations across the country, making EDF Energy a major player in nuclear energy generation in Great Britain.
Thanks to its sustained investment in nuclear power stations, EDF has grown into Britain's biggest producer of zero carbon electricity, with almost 60% of its electric power stemming from nuclear sources.
As a division of EDF Energy, EDF Business Energy benefits from the company's extensive experience and resources in the energy sector. It leverages EDF's diverse energy generation portfolio, which includes nuclear, gas, coal, wind, and solar power assets, to offer reliable and sustainable energy solutions to businesses of all sizes.
What services does EDF provide?
EDF offers a wide range of tariffs tailored to the diverse needs of commercial and industrial customers. Here are some of the key services that EDF Energy provides for businesses:
Fixed for business tariff
Fixed rate for one, two, or three years
Price stability and protection against market fluctuations
Fixed for business online tariff
Fixed rate for one, two, or three years
Price stability and protection against market fluctuations
Discount for choosing an online tariff
Online account management
Freedom for business tariff
Variable rate
Flexibility for your business to leave EDF at any time
Typically more expensive than fixed price tariffs
EDF does not require notice before leaving their variable rate tariff
Deemed/out of contract rates
The EDF deemed electricity price features a standing charge of 90p per day, alongside a unit rate of 25p per kWh.
Meanwhile, the EDF deemed gas price includes a standing charge of £1 per day, coupled with a unit rate of 5.3p per kWh.
These rates apply to business customers out of contract with EDF Energy and remain in effect until a new deal is struck.
Smart meters
EDF is installing smart meters across the country, enabling SMEs to keep track of their energy usage more easily. Meter installations can be booked online using EDF’s MyAccount system. You can also call 0333 200 5104 to book an installation appointment.
BoilerCare Landlord
If you’re a landlord, EDF offers an annual boiler service, CP12 check, and certification to ensure your rental property’s heating system is maintained properly. Prices start at £14.80 per month, and more information can be found on EDF’s website.
Electric vehicle services
EDF offers businesses numerous electric vehicle leasing options, workplace charging options, and discounted electric EV tariffs. Their GoElectric Overnight is one of the lowest priced EV plans on the market at present.
EDF Fuel Mix
EDF’s electricity supply is created by its own power stations located in the UK, the wholesale energy market, and independent power generators. From April 2024 to March 2025, the breakdown was as follows:
Fuel | Percentage |
|---|---|
Coal | 4.2% |
Natural Gas | 21.0% |
Nuclear | 54.8% |
Renewable | 18.2% |
Other | 1.8% |
All EDF’s business energy tariffs are backed by 100% zero-carbon nuclear electricity as standard.
How to cancel EDF Business Energy
Unlike domestic contracts, business energy contracts do not come with cooling-off periods.
This means you are obligated to fulfil the full length of your fixed rate business energy contract after the contract has been signed.
If you want to leave EDF Energy before the end of your business contract, you will have to pay a premium, the amount of which will be determined by EDF. Contact EDF to find out more.
When your contract enters its final 60 days, EDF will provide you with your renewal options. If they are not to your satisfaction, you can call EDF to negotiate your renewal.
If you wish to leave, you must give more than 30 days’ notice and provide your new supplier with your final meter readings. They will pass these on to EDF, which will use them to calculate your final bill. This way, your bill with your new supplier will begin the day after your final bill with EDF finishes.
How to contact EDF Business
There are multiple ways to contact EDF Business Energy.
SMEs can get in touch with EDF Business Energy via:
Phone – 0333 200 5103 – Monday to Friday 8am to 6pm
Email – SMEcustomerservices@EDFEnergy.com
Online – using the live chat on EDF’s website here
Write: FREEPOST: EDF CUSTOMER CORRESPONDENCE
Social media – EDF Energy is on Twitter, Facebook, Instagram, YouTube, and LinkedIn
Larger businesses can get in touch with EDF Business Energy via:
Phone – 0845 366 3664
Email - MidMarketCustomerContact@edfenergy.com
Online - using the live chat on EDF’s website here
Customers can also contact EDF Business Energy on their social media channels – Twitter/X, Facebook, Instagram, YouTube, and LinkedIn